Shipping policy

At Guitali, we are committed to providing a shipping experience that is fast, reliable, and fully transparent.

⏱️ Order Processing

All orders are prepared and processed within 24 to 72 business hours, excluding weekends and public holidays.

Once your package has been dispatched, you will receive a shipping confirmation email containing your tracking number.

Delivery times may vary depending on your destination country:

Please note that these delivery estimates are provided for informational purposes only and may vary due to:

Shipping fees are automatically calculated during checkout based on:

From time to time, Guitali may offer free shipping promotions on selected products or special offers.

As soon as your order is shipped, a tracking link will be sent to your email address so you can monitor your package in real time.

If you cannot find the email, we recommend checking your spam or junk folder.

If your order appears delayed or lost:

If the issue persists, please contact our support team at: contact@guitali.com

We will work quickly to find the best possible solution, including reshipment or refund where applicable.

Guitali cannot be held responsible for failed deliveries caused by inaccurate or incomplete shipping details entered at checkout.

Please ensure all information is correct before confirming your order.

For any questions regarding shipping or delivery, feel free to contact us:

📧 contact@guitali.com
⏱️ Average response time: 24 to 48 business hours